Warranty Information

Pergola Warranty Information

All PergoLIFE pergolas are supplied with manufacturer-backed warranties, giving you confidence in the quality and longevity of your purchase.

Warranty length varies depending on the pergola model.

Warranty Coverage by Model

• Lykke Aluminium Pergolas – up to 10-year warranty

• Horizon Aluminium Pergolas – up to 10-year warranty

• Sphere Aluminium Pergolas – up to 5-year warranty

• Cloud Pergolas – up to 2-year warranty

Exact warranty terms are provided with your order documentation.

What the Warranty Covers

Our warranties typically cover:

• Structural integrity of the aluminium frame

• Powder Coated Paint
• Parts

• Manufacturing defects

• Issues arising from normal residential use

What Is Not Covered

The warranty does not cover:

• Damage caused by incorrect installation

• Normal wear and tear

• Damage from misuse, neglect, or extreme conditions

• Modifications made after installation

Electrical accessories such as lighting and heating are covered under their respective manufacturer warranties.

How to Make a Warranty Claim

If you believe your product has a warranty issue, please contact our support team with:

• Your order number

• A description of the issue

• Supporting photographs (if applicable)

We’ll assess the claim promptly and advise on the next steps.

Built to Last

Our aluminium pergolas are designed for long-term performance in UK conditions. With proper installation and care, they offer years of reliable use with minimal maintenance.